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Tag: Customer Analysis

計算 Net Promoter Score (NPS) 淨推薦值,分析滿意度的黃金指標

2021-06-21 Constance

Net Promoter Score (NPS / 淨推薦值) 是一個定量的客戶分析工具,是以一條問題衡量客戶對品牌或產品的整體忠誠度。

Posted in Design 101Tagged Customer Analysis, Data Analysis

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